Mar 7, EST. Share Tweet Submit. Telegram 8. I hooked it up to my PS4 original not Pro so there are only the 2 USB ports in the front , formatted the Drive and then proceeded to move all my game files over from the PS4 to the Drive as my PS4 storage was almost full and not running optimally.
I have since removed the Drive and plugged it into my PC, all tests showed that everything is working fine on the Drive. This kind of problem has happened lots to PS4 users. You may have success in resolving it by doing the following:. If not, then.. Also my system software is up to date. As for resetting PS4 system, it will delete all your data. Or should I still do the Database Rebuild. If not, you probably have a serious issue with the USB connection.
This will surely reveal the truth about this issue. Most of the times the USB connection malfunctions because of program conflicts. So just do these steps and tell me what you get. By the way, you can backup your PS4 hard drive if you connect it to a PC using any cloning software.
If you have found it, it means your external hard drive is still working. If it works fine, that means the USB bridge of your external hard drive is malfunctioning and needs a replacement.
While playing the black out beta to black ops 4 my system suddenly crashed. It was not responsive and I had the external 2TB hard drive plugged in. Try to unplug the external hard drive, turn off electricity on PS4 after you shut it down, and finally boot up your PS4. Tell me whether this fixes it for you or not.
Turn off your PS4. Unplug the external hard drive. Does PS4 system recognize it? Oh sorry! I read it Your external hard drive is defective. Probably was subjected to water or high degree of heat. Take a last step and connect it to a PC. Yes, that means I am right. Your external hard drive is defective my friend and you need to dispose of it. You need either a desktop external hard drive or an external SSD too expensive. So, i was playing Spider-Man and the game crashed, so next thing i do is close the game but the entire system get crashed for a minutes and now ps4 wont reconice my external hard drive what can i do?
Oh, this is a dangerous situation. I hope your USB card was not burnt, because this action usually not always happens when a serious hardware failure occurs.
Secondly, connect a USB device e. My PC recognizes my external hard drive and my PS4 usb port works fine i put some screenshoots from the ps4. Ok good. Can you run Check Disk on your external hard drive through your PC? Probably there are some bad sectors on your external HDD that need to be fixed. Please check all the boxes in the Check Disk screen. If NOT, then yes, it is defective. I recently just bought a seagate 2tb external usb hard drive.
If you have properly set up your external hard drive as an extended storage and this message then shows up, then most probably it is an error with the operating system. Reset PS4 to its factory settings and this should fix your problem.
If not, come back and I will suggest some more solutions. Hey, just purchased a Seagate 2T and connected it to my 1st gen PS4. I did this while the 1st disc of the RDR2 was being copied or installed. I restarted the PS4 again and this time, it didnt recognized it anymore.
The little blue light is not coming up anymore, although it feels that the drive is working if I touch it. The light doesnt come up in the PC anymore either. Any thoughts? Hi Rob.
We need to perform several tests in order to identify the problem. Do you see your external hard drive there? If you can find it there, the problem is easy to fix. The file system is just corrupted and you need to perform a FULL format not quick in order to fix this problem. I still have several things for you to try. Hi, I need some advise please. My son took my external HDD Lenovo 3. As you can imagine, I got my external hard drive back and now I cannot access my files from a PC. Is there a way I can save my data, before doing a full format?
You get a data recovery software to recover all your lost data. This article might help you find a good FREE data recovery software that might help. Hi, so my 1TB external storage randomly stopped working. Also when I go to volumes nothing shoes up about the capacity etc. Then I pressed populate and now my extended storage is beeping like crazy.
Can you check again your external hard drive on your PC? Tell me whether it shows up there or not. I got it to work last night, formatted the storage, then tried downloading 2 games. One of them kept freezing, so I decided to try and delete the game. But my whole system would freeze.
My system tells me to format the extended storage, when I go to do so. The FULL format would override the bad sectors and make your hard drive usable again. Try implementing the tip illustrated in my previous comment to you. Hope this would fix your problem. Try to turn off your PS4 completely shut down , unplug the power cable of PS4, and finally connect the external hard drive via the other USB port. Make sure you connect it tightly and the USB connector is fully crammed inside the port.
Make sure also the second end of the cable is properly fixed into your external hard drive USB port. Now restart your PS4 while the external hard drive is connected to it. Does it resolve your problem? Either a faulty drive or a faulty USB cable. Connect it to a PC and check whether it works or not. Restart the ps4 normally, reformat the expanded drive, delete any notifications on the update and then continue to redownload latest update.
If this doesnt work go to safe mode by holding down the power button then select rebuild database and go from there. Most likely doesnt have anything to do with the harddrive the ps4 system tends to mess up in the middle of its updates. I have just bought a Seagate 2tb hdd and I got it formatted and loaded games on it, started playing red dead redemption 2 and after a few hours my ps4 froze up and I held down the power button until it reset and not it tells me my hdd needs to be repaired, I have tried numerous times to repair it and it worked one time so I tried to move my games off of it and the ps4 started moving the game then it said it stopped and I got a message saying it was disconnected improperly.
I plugged the hdd into my laptop and it works fine, but when I click on properties I can find the tool tab to run the error check. I need help. Download SeaTools to fix any error in your Seagate external hard drive. It can immensely help in your situation. I have the Seagate 5TB external hard drive.
One night i was playing my game when my cat ran by and accidentally disconnected my cable that connects to the USB. Connecting it to my computer though WILL recognize it. I have a friend hopefully coming over tomorrow with his PlayStation so I can try connecting to his console.
Try to connect your external hard drive to the other port and see whether it works or not. If not, turn off PS4 and remove the power cable from its socket. Wait 30 seconds, connect your external hard drive to your other USB port, and connect your PS4 power cable plug to its socket again. Now, turn on PS4 and see whether it recognizes it or not.
Download SeaTools and install it on your PC, then perform a full maintenance on your external hard drive. Hope this will eventually fix the problem.
Plus it has its own drawbacks that hold back many users from authorizing it as their first option. Pull it out from the external enclosure and connect it to a PC. My seagate ps4 game drive 2tb is not getting recognized when I plug it into my PlayStation. The light will not turn on either on the gamedrive.
My computer will detect it but not my PlayStation. You either need to update the PS4 system software to the latest version, rebuild your PS4 database, or just reset it to factory settings. If it does, come back to me and I will provide you with solutions. My sons 2tb Seagate external drive stop working. I just bought it like 2 months ago, I will go tomorrow to game stop and see it I can get a new one…..
Just do that and tell me if it works or not. I was wondering if this product even works on the ps4 and if not what product will. Should I return it and buy the same hard drive? Is it a defective drive? Yes I am. Just read the reviews on that drive on Amazon and see how many guys said it worked well for them on PS4. Probably a long shot but here we go. Turned out to be a bad PCB Board. I replaced the board and plugged it in to my laptop.
Now, tested it on MY PS4. Works just fine on my PS4, got the error message that it was disconnected properly from the system and blah blah blah.
Repaired it on my PS4 and it works just fine on my PS4. Okay, restart, nothing. Full power down, nothing. Now, even if you buy a new external hard drive from the same brand and model, it will still NOT recognize it for that reason. This happens sometimes due to some hidden errors in operating systems. What you can do about that is to reset PS4 system to factory settings. I think this will work.
I cannot assure you that, but most probably NOT. O tried restart and reconecting but nothing works. Can you please send us some screen shots of the messages you get on your PS4 so we can better help you. Firstly I wanna thank you for the comprehensive information posted here! I have came across many comments to which you mentioned that leaving the extended hdd plugged in may lead to electric shock and deem the hdd unreadable.
I would like to know if I have to safely disconnect the extended hdd every single time before turning the ps4 off or can I leave the extended hdd plugged in?
Is this advisable? Or would it be safer to just safely unplug it when i am done gaming? My concern is 1. Thanks for your nice compliment, I appreciate it.
This will do the job perfectly and maintain your external HDD lifespan. Just like computers, the power supply may mistakenly send a high voltage electric shock to the USB ports once the system boots up. Although this is rare, but it happened to a few guys who lost their external hard drives. Though, you have made a valid point here concerning spoiling the USB ports. They are shockproof devices that you can fully trust here. Either your PS4 system needs to be reset to factory settings, or you need to update PS4 system software to the latest version, or your hard drive has bad sectors and needs to be fully formatted on PC.
My 2TB external hard drive was stolen , I had 2 games on it. I bought another external hard drive reformatted it. On the the game I play it gives me the message.
To start app. Connect extended storage device it is installed on. I can see my weapons and gear on my phone app. Just went let me play the game. If your game saves are still available, you can easily fix that problem by re-installing those games on a new external hard drive. Mine will not even light up when it is plugged in. The PS4 shows no indication that it is even connected. Any tips? So my drive, like others, worked for a long time then suddenly stopped being recognized today.
Is there anything I can do now besides getting a new drive? I also am not comfortable with trying to rebuild my PS4 database nor do I wish to reset to factory settings. I can always just redownload m games as all my save game management is saved to my system storage. Just wondering if I had any other options you may know about? Please check this article to learn how to properly format your external hard drive on Windows.
Again, thanks for the help and responses! Have a look on this post. Please I need help with my external hard drive. Please connect it to a PC and check whether your PC recognizes it or not. If your PC recognizes it, come back to us and I will walk you through different methods to fix that issue. Please help me fix this. I did already plug it in to a PC and the PC confirmed that the drive was working just fine.
It seems your PS4 system needs to be reset to its factory settings, as it undergoes some internal conflicts. Make sure to take a copy of your game saves and all other files that you can back up, then perform the factory setting reset. Once the process is complete, turn off PS4, connect your external hard drive, plug the external hard drive into PS4 and finally turn on PS4 while the external hard drive is connected.
So my new external hd has been in for only a week. Hardly enough time to get all my games on it and my ps quits out on me by not shutting down properly and making me eventually have to hold reset and power just to get it to shut off. Finally the next day i turn it back on and of course… You guessed it. I must repair my ext. Hd to use. So i read this… Nobody had any valid info so i chose to turn off my ps4 correctly again and then turned it back on.
This time it says it is repairing my hd. It did and the games still had the exclamation marks on them so i tried one anyway… It took a minite but it played so atleast that is a positive note. No unplugging of any sort was needed and believe me… If i had to reformat and redownload all the games again i would not do it.
Because this will happen again. It is a better bet to just get an 8tb internal if possible… Is it? Or is 2tb max? Anybody know because i might still go that rout in the future. My ps does that stupid sheet all the time and its a brand new pro so wtf. Lucky me i guess… And yes… First i bought the seagate 8tb hd plus hub but was able to return it to staples for full refund even after opened so this isnt my first visit through here to read all of these so i hope this helps someone.
Have a great and wonderful day everyone! Thank you Brandon for telling us your experience that might help someone here having the same problem. Expanding the PS4 storage by upgrading the internal hard drive is a more reliable solution than going for external hard drives. If you have a PS4 Pro, the maximum compatible internal hard drive available is 2tb.
If you like an SSD, the maximum size is 4tb, but it is way too expensive. Hey, great and insightful forum! However, when I try to format it as extended storage, I get the error code CE Any suggestions?
That means the format feature of the PS4 system is not working properly. You can verify that by trying to format another external hard drive if possible. If the same message comes up, it means you either need to rebuild PS4 database to fix that error or fix the PS4 internal hard drive. You can do that either by directly connecting it via SATA cable, or just buy an external hard drive enclosure and connect it externally to a PC.
I have a 8TB WD external hard drive that I am trying to connect to watch media through the media player, but the PS4 will only recognise the smallest portion on the hard drive that can not be erased. How do I get it to recognise the data I have stored on there? Or is the hard drive not supported for PS4? If it is possible to connect your external hard drive to another PS4 to check whether it works there or not. Notices: - Do not install system software soon before or soon after a power outage.
Update using a computer: - On the USB storage device, create folders for saving the update file. Perform a New Installation of the System Software: - This procedure is for initializing your PS4 system and performing a new installation of the system software, such as for when you replace the hard disk drive. About Gaming Console Firmware: Upgrading the firmware version on your gaming console might enhance the unit's overall performance and stability, include workarounds for various issues, and improve different features or add support for new ones.
All rights reserved. Below are the two highly recommended methods for fixing this particular error. Manually installing the 6. The steps to manually install the update are listed below:. These steps delete all user data and reinstall the PlayStation firmware. Safe Mode option 7 Reinstall System Software will delete all data on your PlayStation console and will also replace the system software.
Selecting this option should be considered as the last step when troubleshooting. Visit the PS5 system software update page and select the "Reinstall system software" section. Start the PS5 console in Safe Mode: press and hold the power button, releasing after the second beep.
If your PS5 console does not recognize the update file, check that the folder names and file name are correct.
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